The Role of TMCs in Alternative Accommodation Services

When disaster strikes, finding safe, secure, and suitable accommodation for your people can be a daunting task. Whether it’s due to floods, gas leaks, unexpected evacuations, travel disruptions, or something else, having a reliable system in place to manage emergency accommodation and transport is crucial.

That’s where we come in. Travel Management Companies (TMCs) like us play a vital role in ensuring that emergency accommodation needs are met quickly and efficiently.

Emergency and alternative accommodation services

If disaster strikes and you need to find hundreds of customers or employees a place to stay, pronto, our specialist business continuity support and Alternative Accommodation Services can handle it. We are equipped with the tools and resources needed to manage last-minute bookings and offer immediate solutions for lodgings. Whether it’s hotel rooms, long-term stays, or alternative housing, we’ve got it covered.

Some of the ways we offer support

  • Last-minute accommodation bookings: We use our extensive networks and established relationships with hotels, serviced apartments, and other accommodation providers to secure rooms quickly and at the best available rates.
  • Advanced online booking tools and tech: Using our award-winning LOGiC platform, we can trace real-time availability and make last-minute bookings across multiple locations, ensuring that your people are housed safely and efficiently.
  • Real-time reporting: Our dashboard allows you to track where your customers are housed and monitor associated costs.
  • Dedicated team: Our Emergency Response Service includes a dedicated Account Manager and a team of service experts ready to provide advice and assistance.
  • Effective cost management: We help businesses minimise costs during emergencies by negotiating competitive pricing with accommodation providers, utilising our pre-arranged rates, and offering payment solutions that avoid unnecessary claims. We can also help you avoid compensation claims by arranging pre-paid stays in advance.
  • Ensuring comfort and safety: Beyond simply finding any place to stay, we can work with you to ensure that the accommodation meets the specific needs of your people, whether it’s accessibility requirements, proximity to education or transport links, or safeguarding measures.

Travel and alternative accommodation services

With years of experience managing short-notice accommodation and transport for clients facing urgent situations, we offer the support you need to manage these crises effectively. We have a strong track record of successful partnerships with businesses regularly dealing with disruptions in sectors like insurance, rail, student accommodation, and energy, for example.

 

Our Emergency Assistance Service

We cater to a wide range of needs, from individuals to large families, and have the capacity to respond at a moment’s notice. Our disruption services are available around the clock, every single day of the year, with the capacity to scale up in the event of a surge in demand or large-scale emergencies.

Whether you’re dealing with an unexpected crisis or managing an ongoing disruption, our team is here to ensure your employees, clients, or students get the accommodation and transport support they need – swiftly, safely, and seamlessly.

By leveraging the expertise of a TMC and an experienced alternative accommodation provider like us, you can ensure that your customers, employees, or residents are well cared for during times of crisis.

Discover how Inntel can assist you by clicking the form below.