Talk to an Inntel expert
Welcome to this month’s edition of the Inntel Innsider. This issue brings together expert insights from across our team – from supporting neurodivergent business travellers in the air, to managing travel spend in today’s retail landscape. If you missed ITM’s recent webinar featuring our Account Manager Tiffany Casson, you can catch her key takeaways below. Plus, our very own Clair Harper shares her perspective on how retailers are gaining greater control over travel and meetings spend.
You’ll also find our latest venue highlights and essential new travel updates impacting business travellers.
Team Inntel
Sri Lanka is set to join the network from London Gatwick, with seasonal winter flights launching on 23 October 2026. This will be followed by a year-round service from London Heathrow via Kuala Lumpur, starting on 9 February 2027.
Alongside these additions, the airline is also strengthening its global offering – with increased frequencies planned across a number of key long-haul destinations, including Cape Town, Tokyo, Barbados, St Lucia, San Jose, Kingston, Punta Cana, New Orleans, Baltimore, Houston, Delhi and Abu Dhabi. Click below for all the details.
British Airways | British Airways announces major winter 2026 expansion
The 122-room hotel sits on the banks of the River Thames, close to the heart of Reading – with convenient access to the M4 for Heathrow Airport and just 0.8 miles from Reading train station.
Guests can enjoy a state-of-the-art Health & Wellness Club, a pub and grill serving all-day dining, and a range of conference and event spaces – including meeting rooms with a terrace.
After a five-year hiatus, the InterCity 225 trains have returned to service, operating the 14:33 weekday departure from London King’s Cross to Newcastle, with a return service to the capital at 18:27.
At weekends, the service will also run on the 12:33 departure from London King’s Cross to Newcastle, with the return journey departing Newcastle at 16:27. Find out more at the link below.
225 on the Toon: Much-loved LNER trains back in the North East | LNER
Under the new franchise agreement, YOTEL will continue to independently manage and license its brand across 23 hotels in key global markets – including New York, Tokyo, Amsterdam, Glasgow and Singapore.
The exclusive partnership also provides guests with a new way to experience YOTEL as part of Hilton’s expanding global portfolio. For the full story, click below.
Hilton Announces Exclusive Agreement with YOTEL to Expand Global Footprint in Lifestyle Segment
This gorgeous historical venue recently welcomed Team Inntel for a meeting and guided tour hosted by their incredible team. The hotel boasts 15 beautiful event spaces, from multi-day conferences and exhibition spaces to ballrooms and even a secret Masonic temple dating back to 1912. Our meeting room was bright, spacious, and filled with natural light, creating an inviting atmosphere for the day. One of the standout features throughout the venue was the incredible scent drifting through the halls, adding to the overall experience. For more information on the meeting and event spaces here, click below.
Unique Event Venue London | Andaz London Liverpool Street, by Hyatt
Just two minutes from the historic town centre, Crowne Plaza Stratford-upon-Avon offers a riverside setting with 259 modern bedrooms and 14 meeting and event spaces. With landscaped gardens, leisure facilities, onsite parking and excellent transport links, it’s a well-connected and versatile venue for business meetings and events.
Inntel clients can book this venue in just a few clicks for up to 30 attendees via our Instant Book Meetings platform.
With Inntel’s Instant Book Meetings platform approaching its first year, it continues to evolve. Our clients can now book meetings for up to 30 delegates – increased from 20 – with more venues available than ever before. More flexibility and choice, same speed and simplicity, all within one platform.
Business travel isn’t one-size-fits-all – and for many neurodivergent travellers, the journey can be far more complex than it appears. From security queues to boarding and time spent onboard, small moments in the airline experience can quickly become overwhelming without the right support in place.
Inntel Account Manager and neurodiversity advocate, Tiffany Casson, recently moderated an ITM | Institute of Travel Management webinar exploring how the business travel industry can better support neurodivergent travellers. Take a look at her blog below, where she shares key insights on how travel managers can move beyond awareness to practical action to create more inclusive and supportive journeys at every stage.
As costs come under pressure, many multi-site retailers are uncovering a common challenge: fragmented travel, meetings and event spend spread across regions, teams and suppliers. It doesn’t feel significant day to day, but over time it weakens visibility, reduces negotiating power and limits reporting confidence. Inntel’s Business Development Manager Clair Harper explains why those getting ahead are centralising their activity to take back control.
In the meantime, if you’d like to explore how we help organisations meet, travel and rest better – we’d love to hear from you.