Groups & Projects Consultant

An exciting opportunity has become available in the very successful and busy Groups and Projects Team.

Why Join Us?

Inntel has grown from a small family business to become the UK’s largest independent meetings and travel management company. We’ve been selecting venues, managing events and arranging business travel and accommodation for our clients for over 40 years. But our culture has remained the same. We are a people-first company that prioritises the wellbeing of our teams above everything else.

Company Benefits

• Flexible working
• Employer paid Health Cash Plan
• Generous annual leave allowance, increasing with length of service
• Extra time off to volunteer
• Lifestyle savings through our partner Vivup
• Salary sacrifice schemes
• Interest-free loans
• Professional training and development through the Skills Council and apprenticeship programme
• Employee assistance programme
• Mental health training for all employees
• Reward and recognition schemes
• Menopause policy in place
• Regular social events

About the Role

We are looking for a Groups and Projects Consultant to join our team, with a focus on delivering an innovative and efficient venue finding service for all Groups & Projects enquiries. Our goal is to exceed client expectations whilst achieving the best commercial result for Inntel on every booking.

You will also be responsible for efficiently managing client projects, groups enquiries and build individual client relationships that encourage client loyalty and repeat business.

What We’re Looking For
 
✅ Outstanding customer service skills and a genuine interest in achieving the best result for the customer
✅ Excellent negotiation and influencing skills
✅ Methodical approach to work with good project and time management skills
✅ Excellent communication skills and ability to interpret customer requirements via telephone and face to face
✅ Ability to work in a fast-paced environment with a solutions-focused mindset.

✅ Strong commercial knowledge and negotiation skills

✅ A good knowledge and experience of Outlook, Word and Excel

We are an Equal Opportunities Employer and believe in hiring the best person for the job whoever they are, helping them thrive in their role and celebrating their individuality. We would like to encourage people from a diverse range of backgrounds to apply for our roles. If you need any reasonable adjustments or additional support during your application process, please let us know.        

If you're ready to take your meetings management expertise to the next level, apply today and be part of something extraordinary!