Required to be responsible for the quality of Inntel data, and to support the IT and Supplier Management teams to ensure Inntel provide the highest level of client service.
Duties will include ensuring Inntel's hotel database records are up to date; ensuring Pegasus and online partner venues are correctly loaded onto our bespoke database and producing monthly client reports.
Outstanding attention to detail, excellent Microsoft Excel skills, and very good Microsoft Office skills are essential to this role, with an understanding of regional database theories an advantage.
Required to deliver a consultancy service for conferences, meetings and events.
Duties of this role will include providing a total venue finding service – including site visiting with the client, rate negotiations, production of proposals, event organisation and after event support. The role will also include building individual client relationships that guarantee client loyalty and repeat business.
Superb customer service and organisation skills are essential in order to co-ordinate simple to complex events.
Previous hotel/venue finding agency experience would be an advantage.Required to source/book overnight hotel accommodation for corporate clients using our bespoke reservations system
Duties will include locating the most suitable hotel and confirming the reservations with the client/hotel as per their requirement
Excellent customer service skills, an excellent telephone manner, accuracy and attention to detail essential
Previous hotel/booking agency experience would be an advantage but not essential.
To provide a multi-skilled venue finding service to an allocated team, encompassing Reservations cover and back-up for the Admin team.
Duties of this role will include venue finding; processing of hotel contracts and providing cover on the Reservations and Admin desks as required.
Good venue knowledge, a methodical approach to work with good project and time management skills and the ability to be flexible and versatile are essential to this role, along with the ability to work well under pressure.
Please apply in writing with CV and application form to:
Carmella Smith,
Inntel Ltd,
Inntel House,
Threshelfords Business Park,
Inworth Road,
Feering,
Essex CO5 9SE.
e-mail: careers@inntel.co.uk
Strictly no agencies please
Subscribe to our latest vacancies feed to see all the latest job vacancies at Inntel